: . Frequently Asked Questions

Q. What are the minimum system requirements for taking the courses?
A. PC with Windows XP or higher, Mozilla Firefox or Internet Explorer 6.0 (or higher) with pop-ups allowed. Note pop-ups are required to ensure proper recording of course progress. Also, be sure to allow pop-ups for individual browser plug-ins, such as MSN, Yahoo, or Gooogle tool bars. You should have the latest Flash Player and Acrobat Reader plug-ins, available free from www.adobe.com. To hear the audio, your PC will need a sound card with speakers or headsets. A 56K internet connection is adequate, although broadband (DSL or Cable) will achieve the best results.

Q. What are the new educational requirements for California Notaries?
A. In a nutshell, anyone seeking a new California Notary Commission must complete a mandatory six-hour course from an approved educational vendor, prior to taking the examination. Existing California Notaries wishing to renew their commissions, must also take the mandatory six-hour course.

Q. Which California Notary Courses do you provide?
A. We provide the mandatory six-hour California Notary Course, in an online eLearning format, to maximize your convenience.

Q. Am I limited to six hours of study time?

A. You may take the course lessons as many times as you like, and spend as much time as you like within the 60-day course time limit.

Q. Do I take the State Examination online too?

A. The Secretary of State requires a live, proctored examination. Once you complete your online course, we will send you your certificate of completion in the mail. You will sign up for your examination at the Secretary of State's website, and select the date, time, location most convenient to you. Bring your online course certificate, along with your photo identification indicated on the certificate.

Q. Are your courses approved by the California Secretary of State?
A. Yes, our courses and our company have been approved to provide the mandatory California Notary Public course.

Q. Should I allow pop-ups for this website?
A. Yes, since we utilize pop-ups throughout the site, including the learning center and lessons. The pop-ups are not ads, but part of the site functionality.

Q. Do you offer any guarantees?
A. Yes we do. We are so confident of the quality of our courses, that if you fail to pass your notary examination, you may take course again at no charge.


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